Monica Mason took over Hear-Again Hearing Center in 2012. Since then, she has dedicated her passion and energy to bringing the good people of Cuyahoga Falls and beyond the gift of better hearing.
After obtaining her Bachelor of Arts from the University of Akron in 1999, Monica returned to the U of A to receive her Masters of Audiology in 2002. She has since been licensed to practice in the state of Ohio by the Ohio Board of Speech-Language Pathology & Audiology and has attained her Certificate of Clinical Competency from the American Speech-Language Hearing Association.
As an active member of both the American Academy of Audiology and the Ohio Academy of Audiology, Monica stays up to date on the newest technologies and innovations in hearing devices. She also attends numerous hours of continuing education and seminars. Her training and dedication to her profession and her patients surpasses that of many others in her field.
Once you get to know Monica it’s easy to understand why she was drawn to this profession. She is truly a people person. Always kind, considerate, and eager to help, it’s hard to find a health care professional as compassionate as she. The chance to help others is her favorite part of the job. To her, there’s no reward quite like placing a hearing aid on a patient for the first time and seeing the expression on their face as they come to realization of how much they may have been missing out on. Their gratitude surpasses any financial gain an audiologist could ever achieve. Monica is more than just an audiologist to her patients; she is a friend as well.
Running Hear-Again Hearing Center can be a handful, but somehow Monica still finds time to spend with family and friends. When she’s not involved with her local church’s activities like teaching Sunday School or Vacation Bible School, Monica can be found spending quality time with her husband Brad and their 2 wonderful sons.
When you enter Hear-Again Hearing Center, one of the first smiling faces to greet you will be none other than our very own Heike Roberson.
Heike is the Receptionist at our office and loves to make everyone feel welcomed! She was born and raised in Southern Germany and is able to speak English, German and French fluently.
Heike is happy to help with answering questions, addressing concerns and scheduling appointments. She finds it meaningful meeting new people and interacting with our returning patients.
Heike is a Christian, a mother of two grown daughters and a Burn Survivor. She is thankful of overcoming her injuries and today she can touch others with her helping hands and smile.
Sarah Mentzer is the Marketing Liaison for Hear-Again Hearing Center. Although you may not see her very often, she is a vital part of the Hear-Again family. Sarah has always enjoyed working with people and within her community.
She started her career in the hospitality industry and has owned and operated numerous businesses. In working with Hear-Again, she hopes to educate the public on the importance of hearing and ear health, as well as coordinating the best quality care for anyone with ears!
Sarah enjoys spending time with her husband, Joe, and their four beautiful children. Her pastimes include reading, traveling, and decorating cookies.